Welcome to Grozery! By accessing or using our website and mobile app, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Use of the Platform

You must be at least 18 years old to use Grozery. You agree not to misuse the service or help anyone else do so.

2. Account & Registration

You are responsible for maintaining the confidentiality of your account details. All activities under your account are your responsibility.

3. Orders & Delivery

Once an order is placed, it cannot be modified. Estimated delivery times are indicative and may vary based on location and availability.

4. Pricing & Payments

All prices are displayed in INR. We reserve the right to change pricing at any time. Payment must be completed before delivery.

5. Returns & Refunds

Refunds are handled on a case-by-case basis for damaged or missing items. Contact support within 24 hours of delivery.

6. Merchants & Third Parties

Grozery partners with independent merchants. We are not responsible for the quality or legality of products sold by third parties.

7. Termination

We reserve the right to suspend or terminate your access to Grozery for any violation of these terms or misuse of the service.

8. Limitation of Liability

Grozery shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the service.

9. Changes to These Terms

We may revise these Terms of Service periodically. Continued use after updates means you accept the changes.

10. Contact Us

If you have any questions or feedback regarding these terms, please reach out to us at privacy@grozery.store.